Privacy Policy

Introduction

This Privacy Policy explains how Private Tutoring by Mr. Oudai collects, uses, stores, protects, and shares personal information when people browse the Platform, send guest enquiries, create accounts, manage tutor listings, use whiteboards, use recording tools, or use invoice and receipt features.

Account, Guest, and Profile Data

We collect account details such as name, email address, optional phone number, account role, notification preferences, and optional profile pictures. Guest enquirers may provide an email address so the Platform can send a secure message-board link.

Messaging, Whiteboards, Recordings, Invoices, and Analytics

We collect enquiry messages, guest message-board email addresses, moderation events, message activity, whiteboard session data, live stream signaling metadata, recording metadata and files, shared lesson-board links, PDF export metadata, membership invoice records, tutor-created invoice records, receipt records, recorded payment history, and analytics events such as tutor profile views and enquiry activity.

How We Use Information

We use information to operate the service, deliver secure message links, provide tutor tools, support live teaching and lesson records, verify requested membership invoices, send invoice and receipt emails, support troubleshooting, enforce legal documents, moderate abuse, and understand how the Platform is being used.

Visibility and Sharing

Tutor listing information may be shown publicly in the directory when a tutor chooses to be listed and the profile is approved or otherwise visible under Platform rules. Learner and guest enquiry information is not shown publicly.

We do not sell personal data. Information is shared only when needed to run the Platform, when a workflow is designed to share it with another user, with service providers acting on our behalf, during support or moderation review, or when disclosure is required by law.

Retention and Security

We retain other information for as long as needed to provide the service, maintain Platform safety, enforce legal documents, and meet legal or operational obligations.

Access, Correction, and Deletion Requests

You may contact support to request access, correction, or deletion of personal data. Some records may need to be retained where required for security, legal compliance, auditability, dispute handling, or legitimate operational needs.