Disclaimer

The Platform is an early-stage service that continues to be developed and improved. Testing cannot identify every problem. The Platform may therefore contain known or undetected bugs, defects, errors, security weaknesses, interruptions, delays, incomplete features, or unexpected behaviour. A problem may occur without warning and may not be corrected immediately.

The Platform is provided "as is" and "as available". We do not promise that it will be uninterrupted, error-free, secure, compatible with every device, or available at a particular time.

The Platform does not guarantee that a tutor will find or retain students or clients, that a student will find or retain a tutor, that an enquiry will receive a response, or that any user will earn revenue, receive payment, collect an invoice, achieve an educational result, or obtain any other business or personal outcome.

You are responsible for keeping your own accurate business, client, lesson, payment, tax, and contact records outside the Platform. Download important PDFs, recordings, receipts, and other files before their stated expiry dates, and keep independent backups of anything you cannot afford to lose.

Tutors and clients should maintain an alternative way to communicate and a reasonable business-continuity plan for lessons, appointments, billing, and follow-up if the Platform or a particular feature is unavailable.

The Platform depends on technology and services that we do not fully control, including web browsers, operating systems, user devices, internet and mobile networks, email providers, hosting, storage, and other third-party services. Their failures, restrictions, updates, incompatibilities, or outages may interrupt Platform functions or cause delayed, incomplete, or failed delivery of messages, streams, recordings, files, or notifications.

Platform tools, invoices, receipts, analytics, totals, calculations, records, examples, and general information are provided for convenience. They are not legal, accounting, tax, financial, or other professional advice. You must verify important amounts, dates, calculations, classifications, invoices, receipts, analytics, and compliance obligations and obtain qualified professional advice when appropriate.

Some whiteboard links, recordings, streams, exports, and other media are temporary and may be automatically deleted after the retention period shown by the Platform. Files or data may also be lost, corrupted, delayed, incomplete, or unavailable because of a bug, storage problem, network failure, device issue, user action, maintenance, or third-party service failure. Do not use the Platform as your only copy of important information.

To the fullest extent permitted by applicable law, the Platform and its operator are not liable for indirect, incidental, special, exemplary, punitive, or consequential loss or damage, or for loss of clients, revenue, profits, income, opportunity, goodwill, data, recordings, business continuity, or educational progress, whether foreseeable or not and even if advised that such loss might occur.

Subject to the non-excludable rights and liabilities described below, the total aggregate liability of the Platform and its operator, if any, is limited as stated in the Terms of Use: it shall not exceed the amount you paid to the Platform during the three (3) months immediately before the event giving rise to the claim.

Nothing in this Disclaimer or the Terms of Use excludes or limits liability that cannot lawfully be excluded or limited, or removes any statutory or consumer right that cannot lawfully be waived. Every disclaimer, exclusion, limitation, and cap applies only to the fullest extent permitted by applicable law.

This Disclaimer is governed by the laws of Trinidad and Tobago, subject to any mandatory law that applies to you. Questions about this Disclaimer or the Platform may be sent to learn@mroudai.com. Please promptly report suspected bugs, outages, failed deliveries, data loss, or security issues and include enough detail for the problem to be investigated. Please also review the current Terms of Use and Privacy Policy before using the Platform.