Terms of Use

Introduction

These Terms of Use ("Terms") govern access to and use of the website and services operated under the name Private Tutoring by Mr. Oudai (the "Platform", "we", "us", or "our").

By browsing the Platform, creating an account, sending a guest or account enquiry, uploading tutor content, using paid tutor tools, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

Nature of the Platform

Private Tutoring by Mr. Oudai is an online platform that helps students, parents, families, and other learners discover tutors, compare tutor listings, send enquiries, and manage follow-up communication.

Learner accounts are optional. A person may browse tutor listings and send a guest enquiry without first creating a learner account. Learner accounts are provided for users who want conversations, lesson records, invoices, receipts, and household learner records grouped in one place.

For tutors, the Platform may also provide account tools such as public listings, availability management, identity verification review workflows, whiteboard sessions, live streaming support, short-term recording storage, invoices, receipts, analytics, client records, and membership features.

The Platform does not itself provide tutoring services, does not guarantee that any user will find or retain a tutor, and is not a payment processor.

No Employment or Agency Relationship

Tutors listed on the Platform are independent service providers. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship between the Platform and any Tutor.

Tutors remain solely responsible for their teaching services, lesson methods, pricing, scheduling, tax obligations, regulatory compliance, and dealings with students or parents.

Eligibility and Accounts

You must be at least 18 years of age to create an account. If you use the Platform on behalf of a minor or student, you are responsible for acting with appropriate authority and supervision.

Guest enquiries may require an email address so a secure message-board link can be sent. If you create an account, you agree to provide accurate and current account information, choose the correct role, keep your login credentials secure, and remain responsible for activity under your account.

Profile pictures are optional. We may require users to review and accept updated legal documents as part of continued Platform access.

Tutor Listings and Profiles

Tutors may create public listings containing information such as display name, headline, biography, tutoring areas, learner groups, availability, rates, contact preferences, and optional profile pictures.

Tutor listings may be hidden, restricted, or shown only to the tutor until required approval, verification, or moderation steps are complete. Credential review and verification badges reflect Platform review status only and are not a guarantee of competence, suitability, or outcomes.

Tutors are responsible for ensuring that all profile information, uploaded content, and public claims are accurate, lawful, and not misleading.

Lessons, Whiteboards, Recordings, Invoices and Arrangements

Lesson arrangements, teaching decisions, cancellations, refunds, and service terms are made directly between Tutors and Students/Parents/Families.

Paid tutors may use the whiteboard tool as a companion teaching workspace and may share read-only board links, live stream access, short-term recordings, or PDF lesson copies through the Platform. Tutors are responsible for obtaining any consent required before recording or sharing lesson content.

The Platform may also let paid tutors create invoices, record payments, email receipts, and save client billing records for their own administrative use. The Platform is not a payment processor, is not a party to payment disputes, and does not guarantee collection of any invoice.

Subscriptions and Fees (Tutors)

The Platform may offer free and paid tutor plans.

Free tutor access may include profile setup, listing management, availability, identity document submission, public contact settings, contact reveal controls, and on-platform enquiry messaging, subject to safety rules, moderation, and Platform restrictions.

Paid tutor access may include whiteboards, live streaming support, recording downloads, saved lesson records, invoicing, receipts, analytics, client records, and other tutor tools described on the pricing page.

During the first-year launch period, tutors may request monthly or yearly membership invoices at the launch prices shown on the pricing page. Tutors who join during that period may keep the early-supporter loyalty price while their membership remains active. New tutors after the launch period may be charged the standard prices shown on the pricing page.

A tutor membership is activated only after the tutor requests an invoice, completes the bank transfer using the invoice number as the transfer remark where possible, and an administrator verifies the bank transfer and marks that invoice paid. The Platform is not required to detect bank payments automatically. Monthly paid memberships run for 30 days from activation, and yearly paid memberships run for one year from activation, unless a different period is stated on the invoice.

Subscription fees are non-refundable unless otherwise stated. We may change pricing, plans, and included features with reasonable notice before a renewal or future invoice.

Acceptable Use

You agree not to engage in harassment, abuse, discrimination, scams, fraud, spam, or impersonation. You must not submit false listings, misuse enquiries, create misleading invoices or receipts, share unlawful or infringing content, attempt to bypass messaging safeguards or contact controls, or use the Platform in violation of applicable law.

You must use whiteboard links, live streams, recordings, invoice links, receipt links, and communication tools responsibly and only for legitimate tutoring-related activity.

Content and Communications

You retain ownership of content you submit, but you grant the Platform a non-exclusive licence to host, display, process, moderate, store, transmit, and delete that content as needed to operate the service.

This includes tutor profile content, messages, guest enquiry content, whiteboard content, recording metadata and files, invoice content, receipt content, client records, profile photos, support messages, identity document uploads, and other uploaded files.

The Platform may restrict abusive, unlawful, spam, or unsafe content according to safety rules or moderation controls. Tutors control whether saved public contact details can be shared through contact reveal. Identity documents are used for private review and are not published as profile content.

Moderation and Enforcement

We reserve the right, at our sole discretion, to review tutor listings, uploaded credentials, reports, whiteboard shares, invoices, and user communications.

We may remove or hide tutor profiles, redact messages, limit enquiries, disable contact reveal, restrict access to paid features, suspend or terminate accounts, or take other enforcement action where necessary to protect users, uphold legal documents, or maintain Platform integrity.

No Guarantees or Warranties

Limitation of Liability

Indemnity

You agree to indemnify and hold harmless the Platform from claims, losses, damages, liabilities, costs, and expenses arising out of your use of the Platform, your interactions with other users, your tutoring services, your uploaded content, or your violation of these Terms or applicable law.

Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, retain, protect, and disclose personal information.

By using the Platform, you acknowledge that certain account, guest enquiry, listing, message, whiteboard, recording, invoice, and receipt information may be displayed or shared according to the workflows described in these Terms and the Privacy Policy.

Changes to These Terms

We may update these Terms from time to time to reflect changes in the Platform, the law, or our operational practices.

Updated versions may be published through the Platform and may require renewed acceptance. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Trinidad and Tobago.

Any disputes arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts of Trinidad and Tobago.

Contact Information

For questions about these Terms, please contact:

Private Tutoring by Mr. Oudai

Email: learn@mroudai.com